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Refund policy
Refund & Return Policy
Because we exclusively sell digital products, no returns or refunds are possible after purchase. Once payment is completed and the product has been made available (for example, via download or email), the right to cancellation or return no longer applies.
Exceptions
We only make exceptions in the following cases:
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You received the wrong product due to an error on our part.
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The file is corrupted or inaccessible, and we are unable to resolve the issue.
In these situations, please contact us within 7 days of purchase at info@balance-simplified.com, so we can find a suitable solution together.
EU Right of Withdrawal
As our products are digital and delivered immediately upon purchase, you waive your legal 14-day right of withdrawal under EU consumer law. By completing your purchase, you acknowledge and agree to this policy.
Contact
Have questions or issues with your order?
Feel free to contact us at info@balance-simplified.com.